About the Role:
We are looking for an experienced Senior Systems (Sales) Engineer based in the North East Region of the United States with a familiarity, focus, and understanding of Media and Entertainment workflows to join our Solutions Engineering Team. The Senior Systems (Sales) Engineer is pivotal in engaging with customers, prospects, and channel partners externally, while internally collaborating with all departments, notably Sales, Product, and Channel teams. As a senior role, this individual will practice autonomy and should require minimal management oversight for day to day tasks. This individual will leverage their technical expertise to understand and address customer needs, facilitate seamless communication between internal teams, and drive sales growth by effectively showcasing OpenDrives' solutions through demos. This role requires a deep understanding of industry trends and a proactive approach to aligning technical solutions with customer requirements.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Fully listen to and analyze customer wants, needs, pain points, and business objectives and successfully translate them into a fully integrated technical solution.
- Provide technical expertise to facilitate growth in both employees and customers.
- Create the technical components, including diagrams, for presentations and proposals as applied to active sales opportunities.
- Anticipate and answer questions that will remove objections and move sales campaigns forward.
- Build relationships and become the trusted technology advisor to their customers.
- Deliver demos to convey the benefits of choosing OpenDrives’ products and OpenDrives as a company.
- Works with their sales counterparts to align OpenDrives feature to customer ROI
- Complete and submit the technical portions of Requests for Proposals (RFPs) that OpenDrives participates in.
- Research competitive technologies when in a bake-off sales campaign.
- Provide feedback and feature requests to the Product and Engineering teams about new trends/shifts in technology
- Take the lead in communications and project management when a sales opportunity becomes a Proof of Concept (POC).
- Providing Technical Leadership both internally and externally.
- Have a clear understanding of the OpenDrives Products and Roadmap.
- Keep themselves up to date with Industry Innovation and Direction.
- Must live in North East region of US
- Occasional travel required for customer demos, channel partner training,conferences, and company events
Competencies and Skills:
To perform the job successfully, an individual should demonstrate the following.
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
- Team player who embraces collaboration and thinking outside the box
- Ability to apply engineering, technology, or other related principles to product sales.
- Excellent organizational skills and attention to detail.
- Able to adapt and respond to interrupt driven activities in a timely manner.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor’s degree in Engineering or field related to products and services being sold preferred.
- Eight+ years of related product or sales experience required
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear; stand and walk. The employee must be able to occasionally lift and/or move up to 50 pounds. This job operates partially in a clerical, office setting, but also includes on-site visits to customer locations depending on the territory.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Benefits:
We have some awesome perks if you want to work with us.
- Incredible vacation policy and flexible schedule
- Great health, dental, and vision insurance
- Employer and Employee Paid Life Insurance & AD&D Options
- Voluntary Short & Long Term Disability Options
- Flexible Spending Account/Health Savings Account Options
- Employee Assistance Program
- 401(k)
- Cell Phone and Internet Allowance
- A culture of empathy and empowerment
Pay Scale Disclaimer:
The hiring base salary range for this role is $150,000.00-$175,000.00 USD annually plus variable pay of up to $25,000.00 USD annually.
Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. OpenDrives takes into consideration a candidate’s education, training, and experience, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.